Posted 8 months ago
Mon 11 Mar, 2024 08:03 AM
UPDATE 21/08 - Here are the latest key dates for Don Gratton House:
- Move-in date 🚚: 02/09/24
- Welcome event 🎉: 27/09/24
- Inspection dates 🔎: Term 1 (14/10/24), term 2 (10/02/25), term 3 (09/06/25)
- Halloween party 🎃: 25/10/24
Original FAQs below...
We've put together this FAQs article to cover the main questions students are asking about their accommodations.
Check them out below ⬇️
Hot water is
available 24 hours a day, 365 days a year. The building supplies each flat
and room with electric heating. All rooms are equipped with electrical heaters.
Reception at Don Gratton House is open from 8am until 8pm, Monday to Friday except bank holidays. The on-site team can be contacted by telephone 0207 655 6960 and on email dongratton.house@sanctuary.co.uk
If you require any assistance out of office
hours, you can contact the security on telephone 0207 655 6960, or approach the reception in person to speak
to the Security officer on duty.
Please make sure
the following details are included in your address when you are having mail
sent to you:
Your Name
Your Flat and Room Number
Don Gratton House
82 Old Montague St
E1 5NN
You will be able to collect your letters in your flat mailbox which is
in the laundry/ common room lobby. You will be able to collect packages from
reception, you will receive an email once your parcel is ready for collection.
Please remember to bring proof of ID when collecting parcels.
The laundry is located in Block A and next to the
reception. The machines are operated through an App.
Each kitchen is provided with a recycle bin (green bag). You can recycle glass, paper, card, tin and plastic. Cardboard boxes, please flat them and leave them in your kitchen as we provide daily rubbish collection Monday to Friday except bank holidays. You can recycle batteries in most supermarkets.
NOTE: Ensure you only recycle clean, dry, grease-free items.
Bicycles can be kept on-site in designated areas, however availability is limited. Please do not keep bikes in your flat or anywhere they may block stairwells or emergency exits. Please use a lock to secure your bike. You will need to register your bike with us at reception, any unregistered bikes will be removed and may be disposed of. Compensation will not be offered under any circumstances.
NOTE: E-bikes and
E-scooters are not allowed on site. The bike storage is located in the car park.
The communal areas of your flat and block will
be cleaned on a weekly basis, however you are responsible for keeping your flat
clean and tidy. Please ensure you take responsibility for your own washing up and
put things away. We do not provide cleaning services within your room. We will carry out flat and room inspections regularly to
ensure the level of cleanliness is acceptable.
Our WiFi provider is
Glide. You will need to download the app which will provide further information
on how to register your devices and connect.
Fire alarms are
tested on a weekly basis, on Wednesday at 3pm. 2 call points are tested each
time.
All visitors must be signed in at reception when they arrive. You can have one guest stay at a time and they can stay in your room for up to three consecutive nights. Lending of rooms (subletting) or keys is strictly prohibited. You are responsible for all guests and must always accompany them while on-site. Under-18s must not stay overnight.
Note: Guests may be asked to leave if they are disturbing staff or
other students or are unaccompanied.