Paul Robeson House FAQs

Posted 9 months ago

We're looking forward to you staying with us!

We've put together this FAQs article to cover the main questions students are asking about their accommodations.

Check them out below ⬇️

Hot water is available 24 hours a day, 365 days a year. The building supplies each flat and room with electric heating. 

Reception at Dinwiddy House open from 8am until 8pm, Monday to Friday except bank holidays. The on-site team can be contacted by telephone and email:

  • Tel: 0207 837 7163
  • Email: paulrobesonhouse@sanctuary.co.uk


Paul Robeson House has security guards 24h, every day. You can contact them on:

Security mobile: 07826904264

Site number: 0207 713 5553

Please make sure the following details are included in your address when you are having mail sent to you:


Your name

Your flat and room number

Paul Robeson House

1 Penton Rise

WC1X 9EH

You will be able to collect your letters in your flat mailbox which is located in the laundry room. You will be able to collect packages from the security office. Please remember to bring proof of ID when collecting parcels.
The laundry is located close to the main entrance, next to the security office. The machines are operated through an App. 

Each kitchen is provided with a recycle bin (green bag). You can recycle glass, paper, card, tin and plastic. Cardboard boxes, please flat them and leave them in your kitchen as we provide daily rubbish collection Monday to Friday except bank holidays. You can recycle batteries in most supermarkets.


Note: Ensure you only recycle clean, dry, grease-free items.

Bicycles can be kept on-site in designated areas, however availability is limited. Please do not keep bikes in your flat or anywhere they may block stairwells or emergency exits.


Please use a lock to secure your bike. You will need to register your bike with us at reception, any unregistered bikes will be removed and may be disposed of without notice. Compensation will not be offered under any circumstances.


Note: E-bikes and E-scooters are not allowed on-site. 

The communal areas of your flat and block will be cleaned on a weekly basis, however you are responsible for keeping your flat clean and tidy. Please ensure you take responsibility for your own washing up and put things away.


We do not provide cleaning services within your room.


 We will carry out flat and room inspections regularly to ensure the level of cleanliness is acceptable.

Our Wifi provider is Glide. You will need to create an account at no extra cost. You will be provided with a leaflet on arrival. For any additional info, you can visit glide.co.uk. 
We carry out a fire alarm test, as a mandatory Health & Safety procedure, every Tuesday between 2pm and 3pm, 2 call points are tested each time. 

All visitors must be signed in in the security office when they arrive. You can have one guest stay at a time and they can stay in your room for up to three consecutive nights in any seven-night period. Lending of rooms (subletting) or keys is strictly prohibited.


You are responsible for all guests and must accompany them at all times while on-site. Under-18s must not stay overnight.


Note: Guests may be asked to leave if they are disturbing staff or other students or are unaccompanied. 

After you've settled into your accommodation, you'll want to explore the city you're now living in. Read our city guide on London.